Visiting a Ravenswing Manor Care Home – what to expect?
We are currently facilitating visits for residents and their loved ones in our homes, where no local restrictions are in place, using special visiting suites with full floor to ceiling glass partitions to ensure residents are kept safe. Visits using these suites can be booked via the care home directly and must be booked in advance.
To book a visit to see your loved one, please contact your General Manager. Please note such visits may be temporarily suspended should local government advice change and upon routine testing we find we have a Covid-19 case within the home. All visits must be booked in advance by appointment and we can only facilitate a certain number of visits per day for a limited duration to allow us time to effectively clean the area in-between visits. All visitors must also complete a health declaration form prior to each visit taking place to ensure their safety and others. Please download our guidance for visitors document below for more information.
For the homes not currently able to facilitate visits due to Government restrictions, our position on routine visiting remains unchanged. We are still closed to visitors including family members and friends.
Please note if there is a situation that requires a non-routine visit in extenuating circumstances such as end of life; your General Manager will work with you to ensure that the appropriate precautionary measures are taken to minimise any potential risks. You can be assured anyone displaying symptoms or any member of their household who is displaying symptoms will not be allowed to enter the home, all visitors’ temperatures will be taken, infection control measures will also be taken, handwashing and the appropriate PPE will be provided, essential medical visits will continue.